Clarity for complex problems. Solutions centred on people.

    I’m Sharon. I turn complex challenges into clear direction—grounded in what people need and shaped into solutions that work for both users and the business.

    Founder of Mind Made · Service Design Network Ambassador · Women Techmakers Ambassador

    See my workGet in touch
    Sharon presenting at SheBuilds on Lovable

    Selected work

    All case studies

    How I Can Help

    SheBuilds participants building at laptops during a training session

    Mind Made for Teams

    Turn real work problems into AI-powered prototypes. Mind Made helps teams use AI for rapid experimentation — starting with the problem, not the prompt.

    Visit Mind Made(opens in a new tab)
    Sharon facilitating a workshop with participants around a table

    Innovation & Facilitation

    Structured, outcome-driven facilitation for teams that need to move from divergence to alignment.

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    Sharon consulting with a client in their office

    Product & UX Consulting

    Hands-on design and product strategy, scoped as a project with clear deliverables.

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    Community & Leadership

    IDEO Build To Think, London

    Winning team · Sep 2026

    IDEO Build To Think, London

    Part of the winning team at IDEO's Build To Think hackathon in London.

    Women Techmakers Hong Kong

    Speaker · Mar 2026

    Women Techmakers Hong Kong

    Delivered a talk titled 'The Prompt & The Pause: Why Thinking is the New Coding' at Google Hong Kong, exploring how to embrace our own thinking, judgement, and taste in an AI-driven world.

    Mind Made

    Founder · Summer 2026

    Mind Made

    Ran 3 paid cohorts of Mind Made, a think-then-build intensive where participants scope an idea first, then build it with AI.

    • Jun 2026Start Over Smarter — SheBuilds S03SpeakerDelivered a live webinar, 'Start Over Smarter,' teaching a 5-step playbook for iterating on AI builds when a project goes sideways.
    • Mar 2026Service Jam Hong Kong 2026Organiser & SpeakerCo-organised a 48-hour design sprint at Soho House with 40 participants, and led a session teaching vibe coding with AI tools.
    • Mar 2026SheBuilds on LovableOrganiserHosted 2 vibe coding workshops for International Women's Day with 30 participants building real apps using Lovable, Anthropic, and Stripe.
    • Feb 2026The Five Love Languages: A World CaféCo-Host & FacilitatorFacilitated a psychologically safe space for participants to explore communication and human connection. Used the World Café methodology to host deep, structured community discussions.
    • Jun 2025ConFig 2025 Watch PartyOrganiserFacilitating collaborative viewing session for Figma's latest feature announcements.
    • Feb 2025Global Service JamSpeakerTaught and mentored teams on UX research strategies for building impactful products.
    • Mar 2024Global Service Jam 2024OrganiserCoordinated a 72-hour event where participants applied design thinking to solve product challenges.

    About

    Sharon facilitating a How Might We workshop

    My journey began with deconstructing arguments in Philosophy, evolved into uncovering motivations as a Market Researcher, and learning to tell stories as a Creative Copywriter. Today, I'm the founder of Mind Made, obsessed with one question: What amazing things would people build if the technical barrier was zero? I bridge the gap between human-centric design and fast, accessible tech. I currently split my time between designing digital products and building the communities that use them.

    “The secret sauce is to bring in a Catalyst. A talent who understands the power of #Facilitation... One who isn't afraid to #Question the status quo... I see the importance of a #ServiceDesigner as the key to connect Tech, Ops, and Content (Product). Sharon embodies what I always believe: Good Design is Good Business.”

    — Michael Tam
    Former Chief Product Officer, Preface | Global Design Principal, IBM

    Experience

    Founder · Mind Made
    2026 – Present
    Ecosystem Designer · Preface
    2024 – 2026
    Product Designer · MTR
    2023 – 2024

    Languages

    Cantonese · English · Mandarin

    Let's Connect(opens in a new tab)

    Always happy to chat about design, community, or your next idea.